AcuPower is the Acumatica Cloud ERP practice of i-Tech Support, a Houston-based managed IT services firm and Acumatica Gold Certified Partner established in 1999.
AcuPower is the Acumatica Cloud ERP practice of i-Tech Support, a Houston-based managed IT services firm and Acumatica Gold Certified Partner established in 1999. The team delivers Acumatica implementation, configuration, custom development and tiered support for energy, distribution and professional services clients. AcuPower (i-Tech Support) is a Acumatica Gold Partner based in Houston, United States, serving clients across the North America region. They specialise in Acumatica Cloud ERP, Acumatica Financial Management, Acumatica Distribution Management and 1 other Acumatica products, and work with organisations in Oil & Gas, Distribution, Professional Services. AcuPower is the Acumatica-focused brand of i-Tech Support, Inc., a Houston-headquartered IT services firm founded in 1999 that holds Acumatica Gold Certified Partner status. AcuPower combines i-Tech’s Managed Service Provider heritage with a dedicated Acumatica consulting and development practice, offering implementation, configuration, integration, custom development and ongoing support to mid-market customers. The team includes business analysts, project managers, developers and quality assurance specialists, and one of AcuPower’s co-founders is described in marketing materials as a long-tenured Acumatica developer. Service delivery is organised around a tiered support model: Level 1 covers minor issues, consultation, training and guidance; Level 2 handles instance configuration changes and integration troubleshooting; and Level 3 takes on feature improvements and new module or integration development. AcuPower’s consultants are distributed across the United States and the practice currently supports Acumatica clients in approximately four countries and 26 US states, with self-described concentrations in Gulf Coast energy companies, distribution organisations and services firms. AcuPower is also listed as an ISV on the Acumatica Marketplace through its AR Factoring solution, which extends Acumatica’s accounts receivable capabilities for customers using factoring arrangements. The firm operates as a VAR and implementer under the Acumatica Gold Partner tier indicated in the seed data and positions itself as a hybrid ‘business consultants who know software’ practice rather than a pure software reseller.